SavingsPath | Services | Process Visibility

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Spend Visibility | Process Visibility

Process Visibility - Process Improvement Services

Desktop activity, what does it mean to process improvement? There are lots of different activities performed by a variety of people in your organization that take place through the desktop. Here is a way to clearly see how top performers do what they do and gain insight to help others make improvements. Additionally you can create sustainable solutions in the face of process inconsistencies that develop due to changes in applications, process and people. Our tools provide automated insight to help your people understand 1) activity levels, 2) application utilization and 3) the “mix “of steps for how processes are actually being performed. An additional feature allows your team to configure workflow enhancements within current systems. The results are significant process improvement contributions that you can measure.

How do we do it? The solution is an affordable software suite that resides on the client-side hardware (desktop/laptop/tablet) and produces an immediate stream of data without distracting users or disrupting existing systems. It’s simply installed, not resource intensive, and doesn’t put a burden on IT staff. Your team gets factual information personally designed for your processes and organization.

SavingsPath brings you breakthrough visibility by creating intelligent data as a by-product of people using systems, an expansion of asset value both human and systems.

Workflow Improvement – For Executives, Managers and Users across the many disciplines of an organization, you will discover improvements through an assessment of the desktop activity data stream.

See how applications are utilized to learn more about performance opportunities as well as system or process barriers.
Calculate the impact of variability in processes. In addition to productivity, it may impact revenue and costs or even risk.
Give users the insight to create breakthroughs as a result of having a clear understanding and applying their knowledge.
Look at the creative combinations of activity sequences that drive process.
Be able to identify when people spend too much time or not enough time as part of workflow.
Create triggers for more effective use of applications.
With the consistent data being produced, you can test, measure and sustain solutions. Have the “before” and “after.”

The insight gained from the visibility tools will answer many questions of value.

Systems Management – As an IT professional whether CIO, Systems Engineer, Help Desk or other area of responsibility, these tools contribute value.

They compliment a BSM (Business Service Management) strategy by offering measurement criteria helpful across the entire organization. Users recognize greater systems value.
For spend management negotiations as well as organizational budget allotment you can have real-time license monitoring.
There is direct cost justification insight for development or purchases with pre and post measurement of utilization.
Threshold capacity metrics are enhanced as you can track clients in addition to servers.
Support is enhanced by alerts generated before help calls come in, and, user history is available for insight into pre-crash activities.
Customized field tracking and triggers provide rapid application enhancements.

Benefits
The benefits of these tools are significant. These can include . .

Revenue growth
Cost reduction
Productivity and capacity improvement
Compliance and risk
Quality
Satisfaction and recognition
Training

Professional Services – We will provide expert resources to assist with implementation, analytics and strategies as needed to support your success.